Clues of Rebranding your Business via Social Media
You may be looking to change the appearance of your brand online. However, before endeavoring to rebrand it, it is important to consider the following guidelines.
Plan well before making the changes to the brand. There are several risks involved whenever you want to make changes to your brand. The awareness you are seeking to create will end up getting lost. If, for instance, you come up with a totally new brand that is alienating you from your normal customers, it means that less people who will be aware about your new brand. You must know the message that you want to promote, and set out what you intend to achieve. You should also establish how that message will be necessary in arriving at your set goals. Your new brand needs to closely match with your business principles. You also need to test various tools and resources to determine the users’ preferences and what they hate. You can then develop a perfect plan that will facilitate the gradual transitioning process.
All the social media and digital accounts should be changed to match with the newly created brand for the customers to notice them easily. For example, your domain names, websites, Twitter handles, and other names are available when you are introducing your new brand. It is important for you to bear in mind that your idea to rebrand your business will not be embraced by everyone. However, you will be required to explain your reasons to rebrand to the customers, and try to make them understand that your motive is improving on the services you are offering them. This will help in diverting the possible backlash that your new brand may face as a result of the rebranding. Therefore, there is need to educate and inform your regular customers about the changes you are about to make to the brand, for them to prepare their minds for the changes.
Lastly, you need to make sure that the brand you come up with is consistent for the sake of maintaining professionalism. There is need to ensure that everything relating to the new website is set up and running. An example of agencies you can contract to help you set up everything you require for the new brand, is BrandLume. They have quite a number of branding services, and they will provide you with a timeline of what happens in every stage of the process. This agency doesn’t engage in contracts which are too long, which you may find irritating. They will, however, stay and manage your brand activity for any period of time that you may require them.